Tuesday, 22 May 2012
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Thursday, 13 October 2011

More collaboration needed between buyers and carriers to drive innovation

By Ben Norris, Stockholm
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Risk managers, brokers and insurers must increasingly work together and share insights in order to drive innovation, according to experts at Ferma’s Forum.


August Pröbstl, Head of Munich Re’s Corporate Insurance Partner division

There is currently not enough collaboration, which only results in a lack of shared ideas and the information exchange that is needed to drive solutions to the growing complexity of risk, they added during the main panel debate in Stockholm last week.

“We stand at a unique time right now in the risk industry. You can make an argument that we can have as big an impact collectively, and that risk professionals have the opportunity to make as much impact on their companies now, in the next five to ten years, than any other period in the history when you think what has happened in the global market place,” said Greg Case, Chief Executive Officer at Aon.

“The possibility for impact is monumental,” he continued, “and I think achieving the impact is going to require greater cooperation to drive behaviour.”

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According to Lex Baugh, Chief Executive Officer at Chartis Europe, the last 10 years have seen tremendous progress on collaboration but it is still not as widespread as it should be.

“There is not enough exchange, and probably that exchange has to be at a deeper level. Data is certainly one area where that comes into play to help better understand risk and opportunities form the underwriting standpoint,” he argued.

But Mr Baugh believes the trend towards a joined up approach will continue and that the barriers between players in the risk and risk transfer industries will continue to come down.

Coordination and cooperation delivers the best innovations, said Jeff Moghrabi, Country Manager for France at ACE and regional manager for Central and Eastern Europe. But the industry is still not spending enough time on reading scenarios and measuring risk to facilitate development, he added.

“We are at a turning point and we as an industry need to be very humble about risk. What you do upstream, the collaboration, is key. Are we really dedicating enough time to measuring that risk? All that hard effort will pay off when the contract is put into question,” he continued.

Marsh’s Chief Executive Officer, David Batchelor, agreed that the level of collaboration between risk managers, brokers and insurers is on the increase but said that more could be done.

With risk increasing in complexity and high on the boardroom agenda the response of the risk industry, and the solutions developed, over the next five to ten years will be in the spotlight, he added.

Going forward August Pröbstl, Head of Munich Re’s Corporate Insurance Partner division, hopes that risk managers and insurers will sit together more often to discuss innovation rather than just every 12 months at renewals to discuss terms and conditions.

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